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Managed Objects' Business Service Management
(BSM) packaged solution provides the customer with a Production
ready implementation of Managed Objects supporting the following
benefits:
- Consolidated network, systems, &
applications management
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- Capability to monitor AND manage systems in
real-time
- Integration of key business metric data
- Comprehensive impact and root cause
analysis
- Monitor performance & availability from end
users' perspective
A BSM engagement is comprised of the following
deliverables:
- Planning and Project Management
- Managed Objects Training
- Business Service Management (BSM) Workshop
- Installation and Configuration of the Managed
Objects environment(s)
- Integration of tools and data sources with the
Managed Objects environment(s)
- Managed Objects Configuration, including
Operational and Executive Views / Dashboards
- Documentation and Knowledge Transfer i.e.
“Best Practices”
A typical BSM solution can be deployed in less
than 90 days. Managed Objects works with each customer to develop a
project timeline that outlines project deliverables, timelines and
required resources for successful execution.
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