Client service unit at one of the world's largest financial institutions
The unit needed to ensure the availability of a portal that financial advisors use to help clients with everything from pension planning to portfolio management. An important goal was for IT staff to prioritize issues according to how they impact the portal - not fix issues as they stream in over an event console.

Enterprise systems group at a bank with operations in over 100 countries
The enterprise systems group is responsible for the applications that run the bank. While its homegrown management console indicated the status of supporting technology components, the group had no way to determine which issues impacted application availability. Managed Objects was selected so the group could clearly see this relationship — and find and fix the right problems first.

Fidelity Investments
The company needed to improve the availability of a key business service by showing operations staff - and business executives - how technology is impacting that service.

Data center team at a Global 50 financial services provider
This organization needed to improve the availability of its business-critical applications, which rely on an IT infrastructure spread across three continents. The sheer scope of these resources made finding the root cause behind availability problems a tough process, one typically conducted over long conference calls. Managed Objects was brought in to automatically answer these questions.

Global 100 financial institution's retail banking division
Retail bank executives at the institution did not know the state of their business in real time - such as the state of ATM operations and telephone service in different regions and branches, or of e-banking. Previous attempts at meeting this challenge with other technologies were unsuccessful.

International unit of a major U.S. retail bank
The bank's 24x7 operations team needed to boost the availability of international payment delivery services, which handle hundreds of billions of dollars per day in wholesale banking, cash management and other transactions across Europe and Asia. The lines of business were also interested in how services were performing.

Major retail brokerage's e-business unit
The brokerage needed to minimize the impact of technology issues on customers' experience with Web applications. It was also looking for ways to support increased business demand without continuing to expand its IT staff.

One of Europe's largest retail banks
The bank's IT staff and business executives had no way to see the real-time state of key retail services. In response, IT wanted to build an enterprise dashboard with role-based views.

One of the world's largest retail banks
The enterprise automation group needed to consolidate two enterprise management consoles in the wake up a complex merger - and, in the process, orient staff toward supporting business units, not technology silos.

Retail banking unit of one of Europe's 15 largest banks
The bank needed to improve and report on the performance and availability of key internal applications. It had no fast way to pinpoint a business problem's technology root cause or to provide executives with business-oriented service reports.