In a recent Managed Objects survey of 200 IT professionals, over 80% said their company would experience business impacting IT outages over the next year. What's more, each of these companies will spend thousands finding and fixing IT outages while losing even more in revenue and tarnished corporate reputations.

Reducing the frequency, severity, and duration of IT outages requires that companies take a different approach in managing their IT environments -- focusing less on IT component performance and availability, and more on the applications and services that are impacted by IT component failures. And yet, most companies today are simply too busy fighting IT fires to make the investments required in technologies like CMDB and BSM which hold the promise of higher IT service quality and fewer overall IT outages.

Enter Application Impact Management...

Managed Objects' Application Impact Management™ (AIM) lets companies leverage and consolidate their existing IT management tool investments into a single, centralized IT management dashboard. Through this "single pane of glass" approach, companies not only gain a more effective means to rapidly identify IT issues and prioritize their impact on the business, they also get a correlated understanding of the precise root-cause of IT problems, and thus, a faster means to IT problem resolution. What's more, by creating a single consolidated view of their IT infrastructure, IT organizations achieve a key step towards building a CMDB.

Most large IT organizations today use any number of IT network, systems, and applications management tools to monitor the health of their enterprise. These tools produce silos of information that must be manually consolidated and correlated to enable effective end-to-end enterprise availability and performance management. From a resource perspective, this often presents a daunting task. Often the time and effort required to sort through the mountains of event and alarm information associated with a typical IT outage significantly slows problem diagnosis and remediation.

In fact, survey respondents reported typical IT outages lasted on average, ½ day, or more. That's ½ day of reduced productivity, negative publicity, or worse, lost revenue for the business.

With Managed Objects AIM, IT operations uses role-based dashboard views to monitor and manage their complete IT environment in real-time, from the applications themselves, to the physical and logical IT components supporting them. With AIM's built-in reporting and analytics, IT managers can quickly isolate, diagnose, and remediate issues, as they arise.

Application & Service Impact Management

Most importantly, by dramatically shortening IT issue diagnostic time, AIM measurably reduces IT outage duration - typically as much as 50% to 70%. IT organizations benefit because AIM cuts operational costs while improving the overall service quality IT delivers to the business.

Best of all, implementing AIM is fast and easy - typical AIM projects are up and running in less than 90 days. Managed Objects AIM accomplishes this by leveraging your existing investments in IT management, asset, configuration, system and business information - there's no need to rip-and-replace any of your existing tools.

In addition, AIM automatically models your entire IT infrastructure and through its fully customizable user interface, AIM gives IT operations, service managers, and business executives a real-time dashboard from which to monitor and manage all of your critical business applications - in real-time.

Here's what typical Managed Objects customers see:

• Global Home, Personal Care and Food Manufacturer
• • Implemented views for 7 critical services in 2 weeks
  
  
• International Financial Services Company
• • 1 year to model 1 service with Tivoli
  • 1 week to model the same service with Managed Objects
  
  
• US Telecommunications Company
• • "We have never had a tool that could talk to so many back-end systems - both home grown and out-of-the-box" - Senior Product Manager
  
  
• US Financial Services Company
• • Faster root-cause analysis, business-driven priorities of work, reduced mean-time-to-repair (MTTR) and improved communication across the organization
  • Resulting in savings of $500,000 per annum

Learn more about Application & Service Management